“Speed, agility, and responsiveness are the keys to success.”-Anita Roddick
One of the questions you may be asked in a job interview, is this: “Do you consider yourself a responsive person?”
Responsiveness is one of the essential qualities that defines a true professional. Being responsive in your communication is a vital component in showing attentiveness and care to others.
According to multiple studies, customers tend to prefer companies who think carefully about their needs more. Moreover, they also tend to pay more for a better customer service experience as well. Thus this can become a determining factor for the success of most businesses.
Equally important is the level of response between team members and management. A high performing company is agile and sensitive to signals and changes amongst the team.
Here are four ways to set up and adjust your expectations.